Exceptional Comfort And Fit: It offers a roomy toe box to hug your foot from heel to toe while providing support to further cradle the foot against pressure points.
Innovative Design: Designed to give you miles of cloud-like cushioning, with support and breathability so you can wear them all day.
Protective Interior: Soft, seam-free inner lining eliminates pressure points and friction against the skin, offering superior comfort and protection.
Non-Binding Construction: The soft upper, padded with foam, without overlays on the phalanges and toes, helps eliminate stress on bunions and hammertoes and offers a relaxing, comfortable wearing experience.
Wide Toe-Box: It provides ample room for your toes to move freely, and gives comfort to people with bunions and reduce the risk of hammertoes and other issues, ideal for people with wide feet.
Lightweight Ergonomic Soles: With cloud-like cushioning, this pair of shoes helps propel you forward with minimal joint movement and gives your ankle the support it needs to relax with every step.
PayPal is a secure and trusted payment method for online shopping.
1) With PayPal, you can send payment quickly and securely online.
2) Through PayPal, you can pay with credit card, debit card, or bank account balance even if you do not have a Paypal account.
3) Once your order is submitted, you will be redirected to PayPal to complete the transaction. You can trace the status of your payment using your PayPal account.
2. Credit/debit card/pay
We accept kinds of a debit/credit card with international transaction function including Visa, MasterCard, American Express and Google pay, Shop pay.
How to pay with a credit card:
1) Select your shipping address or create a new one;
2) Enter your card details and click “Submit”;
3) Your payment will be processed and a receipt will be sent to your e-mail address.
Paying with Credit or Debit Card is safe, easy and convenient.
Currently, we accept Visa, MasterCard, and American Express payments from most locations worldwide.
If several of your attempts have failed, please try again in 24 hours or use another payment method like PayPal.
We are open 24/7 as usual. And We are working hard to guarantee safety delivery on time! But due to social distancing and keep our colleague safe the handling time will add 3 - 8 days. Free shipping on orders over $89.
Giovanco can ship to most countries in the world, covering North and South America, Europe, Asia, Africa, Oceania, and more, over 200 countries & regions.
Countries not shipped to include:
Aland Island, Ascension, Azores, Balearic Islands, Bouvet Island, Caroline Islands, China Mainland, Eritrea, Northern Mariana Islands, Somalia, Somaliland, Spanish Territories Of N.Africa, Yemen, YUGOSLAVIA, Zaire.
About Shipping times:
Delivery services limited by government restrictions and the cancellation of the flight. That means the expected time receiving your package should be 20-30 business days on average. Hope you can unerstand.
Receiving time = Handling time + Shipping time
Handling time: 3-8 business days (Quality control/Picking&Sorting/Packaging...)
Shipping Time: 15-30 business days
About shipping costs in most countries and regions
All orders below $89:
Standard Shipping: 15-30 business days ($9.99)
Fast Shipping(DHL/FedEx): 4-10 business days ($25.99)
All orders up $89:
Standard Shipping: 15-30 business days (FREE SHIPPING)
Fast Shipping(DHL/FedEx): 4-10 business days ($15.99)
About shipping costs in Canada
All orders below $89:
Standard Shipping: 15-30 business days ($19.99)
Fast Shipping(DHL/FedEx): 4-10 business days ($29.99)
All orders between $89 and $159:
Standard Shipping: 15-30 business days ($15.99)
Fast Shipping(DHL/FedEx): 4-10 business days ($19.99)
All orders up $159:
Standard Shipping: 15-30 business days (FREE SHIPPING)
Fast Shipping(DHL/FedEx): 4-10 business days ($9.99)
About Shipping Address:
Your billing and mailing address had better be a complete match. If it's not a complete match you may be asked to verify your order. Fraudulent transactions will be cancelled.
Please make sure your address is correct (Please write your complete address includes Apt# Street City and State.The loss caused by incomplete address or incorrect address will be covered by customers)and updated before your package is shipped. Once shipped you'll be responsible to contact the shipping company to make changes to your order.
Additional shipping charges caused by address modification or special address which do not include in Free Shipping Service will be paid by customers.
For delivering successfully, we suggest you leave your mobile number and recheck the address during checkout process. Unsuccessful delivery caused by unavailable mobile/address cannot be compensated.
For express service, DHL will only accept shipments to a valid street address. They do not deliver to P.O. Boxes. Additionally, Army Post Office (APO) and Fleet Post Office (FPO) addresses are not accepted.
About Shipping Status/tracking#
Once you have placed an order, you will receive an Order Confirmation E-mail to confirm your order details. Once your item ships, you will receive a Shipping Confirmation E-mail with tracking#.
The tracking # is used for Shipping Part II (Distribution center to your home) since we use different carriers in Part I & II. It may cannot be tracked by 3-5 days or only showed "PRE-SHIPMENT", but do not worry, your order is under control. If you want to know the exact status in Shipping Part I, we can check it for you via e-mail.
Giovanco.com can not responsible for shipping times so do not offer refunds just because an order arrived later than expected.
Giovanco.com is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it, you must contact the United States Postal Service directly at 1-800-ASK-USPS® (eg:1-800-275-8777).
Tips for our Giovancers:
We will notify the delay(caused by Bad Weather/Shopping Season/Order Surge) on FB home page and website shipping info page sometimes.
Customs house taxes happen sometimes and we are not responsible for it.
All shipping & delivery lead times are estimated by business time.
If you have any other questions, please contact our customer service team : support@Giovanco.com. (*Since we have too many emails to deal with recently, your email will be replied in 48 business hours.)
Thank you for your patience and understanding.
The Giovanco Global Shipping Service is supported by following great carriers:
Is your website legit and safe to order?
Yes. Our website is legit and have already received many compliments from our lovely customers. You can feel our sincerity from our website as well. Hope you can give us a chance to prove ourselves! As all the business has good and bad reputations, we're not perfect but will do our best to solve the problems and keep going.
Your size runs small or big?
Our products are true to size. You can check the measurements of the bust, waist, hip and length in the size chart before your purchase.
If you still don't know how to choose size, please contact us via support@Giovanco.com.
If you have suggestions on our size, we're happy to hear your voice and make improvements.
When will my order be shipped?
Normally the process time is 1~4 business days.(1-3 business day delay happend in peak season)
When I can expect to receive my items?
Normally it will reach you in 7~15 business days including process time.
Can I make an exchange?
Yes. Please contact us via support@Giovanco.com.
Our customer service team will instruct you the process of exchange.
Where are the clothing manufactured?
Most of them are made in China/ East Asia.
Why is my order split into multiple parcels?
Our factories are located in Zhejiang, Fujian and Guangdong, China.
In order to ensure that the package can reach you as soon as possible, we will split the order, pack it directly from the factory and deliver.